Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 15, 2025 Spotify (listening time) Spotify’s personalization investments hinge on listening time. It also has a 30-second rule where a stream only counts if a track… Continue Reading
SoundSpot One-Pager November 15, 2025 Description: What is it?SoundSpot is a social music-streaming platform that combines listening with connection. Rather than just offering playlists and playback, SoundSpot enables users… Continue Reading
BUSINESS: What should PulsePoint do? November 15, 2025 Core tensions between innovation and cost structure There’s a lot of tough considerations to make around this case study and whether or not an… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 15, 2025 Spotify (goal: more listening time)Spotify learns what you like—artists, songs, moods—and builds playlists (Discover Weekly, Daily Mix) that feel made for you. When the… Continue Reading
Protected: Crisis Management — Error States and Recovery November 15, 2025 There is no excerpt because this is a protected post. Continue Reading
CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) – Lour Drick November 14, 2025 After reading this case study about Susan Kim navigating an ethical dilemma at her internship, it’s clear how complicated these decisions can be for… Continue Reading
The Importance of Representing Yourself November 14, 2025 Value Alignment When Creating As I am currently learning in Human-Centered Product Management, it is extremely important to be designing products at a company… Continue Reading
Fixing It When You Mess Up November 14, 2025 Crisis Management Trust is a significant driver for revenue. In fact, in some cases, trust can be the deciding factor for consumers deciding between… Continue Reading
Should We Deploy a Gen AI Salesbot? November 14, 2025 PulsePoint’s dilemma over whether to launch a generative AI salesbot isn’t really about technology — it’s about strategy, risk tolerance, and trust. After reading… Continue Reading
CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) – Lour Drick November 14, 2025 Intro The HBR article presents a case study on Susan, a Zantech intern tasked with an ethically and morally dubious mission from her manager…. Continue Reading
