Week 5 PSP: Three North Star Metrics October 24, 2026 Airbnb’s North Star metric, nights booked, correlates with value delivered to both hosts and visitors as a two-sided marketplace and is also tied to… Continue Reading
Week 5 PSP: Three North Star Metrics October 24, 2026 Each of these companies were steered by specific threshold metrics to overcome the cold-start problem and drive irreversible user retention. Airbnb tracked nights booked… Continue Reading
Week 4 PSP: Three Value Propositions October 24, 2026 (Posted to Canvas on time – please see note in Canvas) Granola Otter Fireflies Homepage – “The AI notepad for back-to-back meetings” – Editorial… Continue Reading
Week 5 PSP: Three North Star Metrics October 24, 2026 Why did each pick that number? All three companies identified the earliest observable event that predicted lasting value. Airbnb needed a metric that predicted… Continue Reading
Week 5 PSP: Three North Star Metrics October 24, 2026 Airbnb uses nights booked as a metric because it shows an actual commitment to using the platform for the services it provides. This also… Continue Reading
Week 5 PSP: Three North Star Metrics October 24, 2026 Companies use North Star Metrics (NSMs) to drive their growth. In this blog, I will examine three such companies: Airbnb, Facebook, and Slack. Keep… Continue Reading
Three North Star Metrics October 24, 2026 Airbnb: Nights booked. Nights booked captures value for both hosts and guests: successful stays, not just browsing or inquiries. It encourages better search, personalized… Continue Reading
Three Value Propositions October 24, 2026 Granola, Otter and Fireflies all do the same thing. You have a meeting, you get notes. But the homepages are marketing quite differently. Granola… Continue Reading
PSP 5: North Star Metrics October 24, 2026 Airbnb was steered by nights booked as it gave the team a better way to evaluate performance than revenue, as it showed actual use… Continue Reading
