What Three Famous Metrics Really Measured October 28, 2026 Goodhart’s Law says that once a measure becomes a target, it stops being a good measure. Airbnb: nights booked A night gets booked… Continue Reading
PSP 5: Three North Star Metrics October 27, 2026 Airbnb picked nights booked because that is their actual revenue model, and its also their differentiator. A person booking a house/an apartment is more… Continue Reading
PSP5: Three Numbers, Three Different Jobs October 27, 2026 Calling all three numbers North Stars hides their most interesting difference. Airbnb’s nights booked is a company-scale transaction metric. Facebook’s seven friends in ten… Continue Reading
Protected: Week 5 PSP: Three North Star Metrics October 27, 2026 There is no excerpt because this is a protected post. Continue Reading
Brooke Ballhaus Week 5 PSP: Three North Star Metrics October 27, 2026 AirBnB’s metric of “Nights Booked” is interesting because it’s not directly linked to profit. Instead, it tracks how much value bookers and hosts get… Continue Reading
psp 5 – romir jain October 27, 2026 Airbnb cared about nights booked because each booking meant a guest found a place to stay and a host found a customer. Facebook’s growth… Continue Reading
Product Sense Pushup 4: Three Value Propositions October 27, 2026 Granola positions itself as “AI notepad for back-to-back meetings.” It’s their biggest catchphrase and what they are known for. They promise to take notes,… Continue Reading
Product Sense Pushup 5: Three North Star Metrics October 27, 2026 What stood out to me about these metrics is that each captures something valuable, but each could also improve while the product gets worse…. Continue Reading
North Star Metrics October 27, 2026 The interesting thing about Airbnb, Facebook, and Slack is that none of their metrics directly measured whether people loved their… Continue Reading