BUSINESS: Eager Sellers Stony Buyers December 5, 2025 When product teams launch new features, they often expect customers to feel excited. But many people hesitate, even when the new feature is better…. Continue Reading
CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) December 5, 2025 Follow Dubious Orders or Speak Up? Speaking up vs. Cooperating Susan’s experiences had several layers of additional tension added to the dubious tasks that… Continue Reading
BUSINESS: Can One Business Unit Have Two Revenue Models? December 5, 2025 Isolde and Emanuel serve different audiences. Isolde sells to hospitals and diagnostic labs, and makes most of her profit from test supplies. Emanuel sells… Continue Reading
READING: Ethical Jobs December 5, 2025 Facebook is a powerful company that reaches billions of people. A job there would offer good pay, smart coworkers, and interesting projects. But Facebook… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? December 5, 2025 Many companies and teams are interested in using generative AI chatbots to improve sales/customer service. This can bring faster responses, more personalized support, and… Continue Reading
Customization Blog December 5, 2025 Spotify: Driving Listening TimeSpotify’s personalization centers on habit formation. Features like Discover Weekly, Release Radar, and Daily Mix reduce user friction by predicting what… Continue Reading
Protected: Product Sense Pushups: Discovery Patterns — Search and Browse December 5, 2025 There is no excerpt because this is a protected post. Continue Reading
Protected: Product Sense Pushups: Subscription Decisions — Paywall and Upgrade Plans December 5, 2025 There is no excerpt because this is a protected post. Continue Reading
Protected: Product Sense Pushups: Crisis Management — Error States and Recovery December 5, 2025 There is no excerpt because this is a protected post. Continue Reading