Author: esu02

Spotify (listening time) Spotify’s personalization investments hinge on listening time. It also has a 30-second rule where a stream only counts if a track…

Core tensions between innovation and cost structure There’s a lot of tough considerations to make around this case study and whether or not an…

The Risk of Staying Silent Staying silent about something that doesn’t align with your values is a moral and psychological battle. As an intern,…

Slack Slack is the central hub for so many professional and academic contexts that hinges on timely and accurate communication across channels, workspaces, huddles,…

Spotify: premium conversion Any user who lands on the Spotify app starts with a free plan. What does that mean for them? Limited skips,…

Instagram Account creation (signing up with email or other social media) → verifying an account → profile creation (asks for name, bio, photo) →…

Loss aversions are truly rooted in a customer’s subjective value rather than any sort of objective value, meaning that a buyer is going to…

Target Markets & Revenue Models Siiquent (Isolde): hospitals, big diagnostic labs Their model takes on a razor blade model approach where the consumables become…

Product Manager’s Job This chapter took a deep dive into breaking down both the responsibilities of a product manager and what profile exemplifies a…