Author: mhuang27

Amazon Amazon has a incredibly convenient checkout process. They typically save your shipping address (or keep a log of multiple past addresses for you…

Netflix Netflix relies heavily on a recommendation algorithm to suggest new shows and movies based on viewing history. Their goal is simple: keep people…

Instagram What they learn first: Your social connections Instagram’s onboarding is clearly focused on one metric – getting you to see content from people…

How can product managers effectively balance the desire to innovate and introduce new features with the need to address buyer resistance? What strategies can…

Isolde’s Siiquent targets hospitals and large diagnostic labs performing gene-based diagnosis, using a “razor-blade” revenue model where machines are sold at cost while profits…

One of my main takeaways from Product Management in Practice by Matt LeMay is that product managers need to drive incremental changes and require…

In thinking about working for ethically complicated organizations, as our world becomes increasingly complex, it becomes harder to separate morally good from bad, especially…