CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) November 29, 2022 Susan Kim finds herself in what could turn out to be a lose-lose situation. If Susan does what her boss wants, she will find… Continue Reading
Second Thoughts About a Strategy Shift (on Pricing) November 16, 2022 Augustin had big ideas for his company – big ideas that, at face value, make sense and look good. For years, his company had… Continue Reading
Art of the OKR AND Babies, Bathwater and Goal-Setting November 14, 2022 Connect Californian small business owners, so they can mutually benefit from each other’s customer bases 10 businesses create and join 3 Pools with 50… Continue Reading
We Know What You Did OR The Internet’s Original Sin November 2, 2022 Pool plans to make revenue in two main ways: taking a small transaction fee and charging businesses a subscription to use the service. However,… Continue Reading
Pool Science Fair November 1, 2022 Right now, millions of Americans are sitting on millions of dollars of unused loyalty points. Many of these loyalty points will never be used,… Continue Reading
Pool: Comparative Research and Participatory Roadmaps October 25, 2022 Participatory Roadmaps After speaking with two interviewees about their interest in the app, it was clear that they were not interested in the product…. Continue Reading
User Story Mapping October 19, 2022 This past summer I worked on an internal tool at a medium-sized software company. I was told what the tool was for and which… Continue Reading
Protecting the Cheddar October 19, 2022 In the last decade, ransomware and other kinds of digital attacks have affected a whole host of critical infrastructure including hospitals in the UK,… Continue Reading