BUSINESS: Deploy Now, But Not For the Reasons Jeannie Thinks November 19, 2025 Jeannie’s making a mistake I’ve seen in every case study this quarter: getting seduced by tech demos instead of solving actual business problems. PulsePoint’s… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 19, 2025 On Spotify, personalization shows up through recommendation systems like Discover Weekly and Daily Mixes, which increase listening time by building emotional resonance and musical… Continue Reading
Personalization Strategies — Customization vs. Automation November 19, 2025 Spotify uses hybrid recommender systems to drive longer listening and reduce churn. Spotify’s own research shows that personalized playlists (like Discover Weekly, Daily Mix,… Continue Reading
Personalization to Drive Core Metrics November 19, 2025 Maximizing Listening Time Spotify’s personalization runs much deeper than just playlists. Daily Mixes, Discover Weekly, and personalized DJs all smooth out the “what do… Continue Reading
Profitable Personalization November 19, 2025 The Appeal Personalization, when done right, can be a very impactful feature that drives a business’s success. People love things that are tailored to… Continue Reading
FarmLink GTM Strategy November 19, 2025 Distribution Channels Our FarmLink app will be made available on the App Store and Google Play Store to reach both iOS and Android users…. Continue Reading
Personalization Strategies Across Spotify, LinkedIn, and TikTok November 19, 2025 Personalization is now the engine behind retention and revenue growth, but each platform ties it to a different core metric. Spotify focuses on listening… Continue Reading
Should They Deploy a Gen AI Salesbot Now or Wait? November 19, 2025 After reading the case, I think the company should deploy the AI salesbot now, but only in a limited and carefully scoped way. The… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 19, 2025 Introduction In today’s world, a “one size fits all” business model can be detrimental to success. Every company aims to make you believe their… Continue Reading
Error Handling as a Retention Strategy November 19, 2025 Across Slack, Uber, and consumer banking apps, error handling isn’t just part of UX; it’s a revenue-protection strategy. Each product encounters different high-stakes failure… Continue Reading