Phase 2 Milestone: Go-to Market (GTM) Strategy December 8, 2025 SnapEdit (Team 13) Go-to Market (GTM) Strategy SnapEdit aims to make high‑quality design accessible to people who have to make marketing and social‑media graphics… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? December 5, 2025 After a conference in Austin, CEO Jeannie Weiss returned buzzing about generative AI. PulsePoint has impressive revenue growth, but its profitability lags peers. She saw… Continue Reading
ETHICS: Give Your Colleague the Rating He Deserves—or the One He Wants? December 5, 2025 Reflecting on Nisha’s dilemma really drove home how a well‑planned project can slide off course when someone doesn’t follow through. At first, everything looked… Continue Reading
CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) December 5, 2025 In the HBR case study, a cybersecurity intern is asked to pretend to be a student so she can gather intelligence from a competitor…. Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation December 5, 2025 Personalization Strategies — Spotify, LinkedIn and TikTok Spotify’s growth isn’t just about having a massive music catalog – it’s driven by how well the… Continue Reading
Product Sense Pushups: Crisis Management — Error States and Recovery December 5, 2025 Crisis Management — Slack, Uber and Banking Apps Small errors can derail a user’s experience, so well-designed recovery flows are essential. Slack is known… Continue Reading
Product Sense Pushups: Subscription Decisions — Paywall and Upgrade Flows December 5, 2025 Subscription Decisions — Spotify, Figma and The New York Times Spotify’s free tier gives users access to a lot, but it comes with noticeable friction. Mobile listeners… Continue Reading
Product Sense Pushups: Discovery Patterns — Search and Browse December 5, 2025 Discovery Patterns — Netflix vs YouTube vs Airbnb When I compare how Netflix, YouTube, and Airbnb help people find content, the differences stand out… Continue Reading
Product Sense Pushups: Purchase Intent — E-commerce Checkout December 5, 2025 Amazon – Fast-Track Conversion Amazon’s checkout flow feels engineered to remove every possible barrier between the shopper and the “Place your order” button. Years… Continue Reading
Phase 1 WORK: Interview Insights October 9, 2025 Customer Research Insights: Customer Research Insights: The Messy Middle Between Creating and Posting Benjamin’s interviews revealed a common frustration: finishing a design doesn’t mean… Continue Reading