Product Sense Pushups: Purchase Intent — E-commerce Checkout December 5, 2025 Amazon – Fast-Track Conversion Amazon’s checkout flow feels engineered to remove every possible barrier between the shopper and the “Place your order” button. Years… Continue Reading
CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) December 5, 2025 Follow Dubious Orders or Speak Up? Speaking up vs. Cooperating Susan’s experiences had several layers of additional tension added to the dubious tasks that… Continue Reading
Personalization Strategy December 3, 2025 Personalization is the engine behind the core business metrics of today’s largest consumer platforms. Below I discuss how Spotify, LinkedIn, and TikTok use personalization… Continue Reading
Product Sense Pushups Personalization December 3, 2025 Spotify maximizes listening time through features like curated playlists and “Song Radios,” which automatically generate infinite queues based on a user’s preferences. This level… Continue Reading
Product Sense Pushups Onboarding December 3, 2025 Instagram strategically utilizes algorithmic recommendations to solve the “Cold Start” problem, ensuring that new users encounter a populated, engaging feed rather than an empty… Continue Reading
Product Sense Pushups: Error States and Recovery December 3, 2025 Slack’s UX design prioritizes flow to mitigate the friction that causes users to drop off. Rather than relying on disruptive modal pop-ups that block… Continue Reading
CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) December 3, 2025 It’s difficult to navigate the situation where an authoritative figure knowingly passes on ethically questionable tasks. The HBR case outlines that if Susan pushes… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation December 3, 2025 Spotify wants you to listen to music for as long as possible. And so what they do is they create playlists based on your… Continue Reading
Product Sense Pushups: Crisis Management — Error States and Recovery December 3, 2025 Slack It’s one of the two major players for communication platforms in the corporate world. They need to offer real time communication with minimal… Continue Reading
