Behavioral-Personas & Journey Maps (Individual)

Proto-Persona

Meet Social Sam, a health-conscious college student who wants to maintain good posture as part of her preventative wellness routine. She exercises regularly and doesn’t experience posture-related nor chronic pain, but her posture habits are highkey inconsistent because she relies on external-social context to adjust her posture accordingly. She has a lot of friends though, so this happens pretty often!

Name Social Sam
Activated Role College student who values health, and has large social circles.
Goal & Motivation “I want to maintain a healthy sitting posture because it’s a preventative long-term health measure and it supports my generally healthy lifestyle. I believe posture, as a habit, can always be improved. As a secondary motivation, better posture helps me feel a bit less self-conscious about my public appearance.”
Conflict This persona mainly relies on external cues to guide posture, whether it’s social pressure or passive permission/enablement. This means that they don’t have a way to consistently practice postural awareness or build a habit out of maintaining good posture when they’re not conscious of it.
Attempts to Solve
  • Fixes posture at random and occasional intervals, when she remembers to
  • Straightens posture when reminded via self-conscious emotions in public settings (e.g., when walking to class or bedrotting with friends)
Setting/Environments Ranges between sitting alone scrolling, attending Zoom meetings or doing homework to hanging out with friends in their dorm rooms. Specific sitting positions include couches and desk chairs.
Tools
  • Laptop or phone
  • Couches, desk chairs
Skills
  • Ability to detect and infer from social context
  • Balancing healthy lifestyle (exercise and diet) with a good social life
More Routines

  • Gyms 3 times a week in mornings without fail
  • Walks to class
  • After class, spends time with friends (eating, working, chatting, or bedrotting/doomscrolling together)
  • Studies in public places, like the library

Habits

  • Mirrors friends’ posture automatically when sitting together, slouching when they slouch
  • Hunches when doomscrolling on phone

 

Journey Map

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