Designing a Solution & Assumption Mapping

Team 1: Grace Zhang, Grace Zhang, Godsfavour Simon, Alix Cui

System Path

Bubble Map

Assumption Maps and Test Designs

Assumption Testing Procedures

Assumption 1 — Wbt that people want to easily see all their friend’s social updates across platforms in one place

1. Collect a number of participants 
2. Ask each participant for a list of friends they don’t see as often (ideally friends that post more or have public profiles) 
3. Observe their 3 closest friends across all their social media (Instagram, Twitter, FB, TikTok, Linkedin etc), and compile all their most recent updates into one “digest” doc
4. Add an action to each update i.e “congratulate them”, “leave a comment” or “text them about it” 
5. Show the participant the digest, and note their reactions and feelings towards it 
6. Questions 
   1. Would this be something you would want to receive on a regular basis? If so, how often?
   2. How up to date or connected did you feel regarding what’s going on in your friend’s life before we showed you this? After? 
   3. How much do the suggested actions make you feel compelled to comment on their post or reach out to the person individually? 
   4. Any other comments, reactions, feelings? 

Assumption 2 —  Wbt that an indicator for frequency of interaction with a friend will encourage more interaction

1. Collect a number of participants 
2. Ask each participant for a list of their 3 closest friends and ask them to rank them in order of which ones they interact with the most
3. Show them multiple versions of indicators to show friendship “ranking” (based on frequency of interaction)
   1. Emojis (ex. Sad emojis for friends one hasn’t interacted with in a while)
   2. Color indicators (ex. red for strength, blue for trust and unity, gray for boring, black for sadness)
   3. Badges
   4. Growth (plants, seeds, etc.)
4. Ask participants certain questions regarding the indicators
   1. How did you feel in general after seeing the indicators?
   2. Do you think the indicators are potentially manipulative on how you perceive your friendship?
   3. Do the indicators make you want to hang out with friends the participants haven’t interacted with as frequently?
   4. Does the participant have any type of indicator that they would prefer to describe their friendship interaction frequency?