Journey Maps and Personas

My team, team 1, is studying user behavior related to short form video addiction, specifically concerning the TikTok app.

I focused on the User Persona of “Studious Sarah”: 

Name: Studious Sarah Project Battling TikTok addiction
Role: Highly motivated, premed student at Stanford who feels a bit burnt out
Goal Entertain herself and experience social interaction without putting in too much effort 
Motivation Living in a more anti-social dorm this year, Sarah wants to entertain herself with easy social interaction, but struggles to easily reach out to others. 
Conflict Sarah thinks that TikTok is a waste of her time and struggles with body-image issues because of the perfection presented on TikTok, but cannot find a way to stop using it. 
Attempts to Solve She has used Apple’s screentime feature to place limits on her TikTok usage, but frequently turns it off to allow herself to scroll for longer. 
Setting/ Environment She watches TikToks only while alone, typically in her bedroom in her apartment. 
Tools She has an iPhone, a boyfriend, a large social circle
Skills She is very hard-working and determined, as shown by her status as a premed Stanford student. She struggles to put these hardworking skills into breaking her TikTok addiction because she can only put effort into so many things. 

I wrote out the user journey for Sarah on the map below:

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