Journey Maps and Provision Personas

My group is interested in helping college students reduce their phone screen time. To help us, I have developed one persona, Stressful Sally. Stressful Sally is a college athlete who wants to learn more skills, but is often exhausted after a long day of classes and practice. She often uses her phone as a means to relax both during the day and when the day is over.

 

Below is a journey map of a typical weekday in Stressful Sally’s week.

The journey map includes a short title of each major activity of the day, the time when it occurs, as well as a Screen time (ST) gauge that marks how much of that time was occupied with screen time.

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