Role of a PM

Overall Role of a PM:

In my opinion, a product manager’s job is balancing strategic decision making, stakeholder collaboration, and ultimately, delivering value to the customers. From the reading, we can see that becoming a PM requires flexibility and adaptability, since most PM’s don’t fit within a specific profile and have a fluid skill set. I agree-a good product manager blends leadership, communication, and prioritization skills, adapting to the unique challenges of each project and organization. Each role is different, and is defined by the product and team. 

Quality of work:

From the reading, I learned that there’s a huge emphasis on quality over quantity (hours) of work. I sometimes thought a PM needs to work 60 hours/week to succeed. However, they should focus on an efficient schedule that prioritized impact and communication, without overworking, However a lot of times, especially in a smaller company or startup environment, this is difficult, since the role is so undefined so there’s a lot of “dead work” (although dead work isn’t useless and still helps people learn and grow, and may even appear in the future). 

Responsibility and Course Correcting:

A good product manager should also not be a “product martyr”, a term repeatedly used in the reading. Although deadlines are important, missing one doesn’t mean failure and the PM alone is to blame. Throughout my product building experiences, I’ve seen this happen several times, and a PM’s job should be working with all teammates to understand why the deadline was missed (technical delay, miscommunication, etc) and rally the team to create a new deadline and adhere to it. Most importantly, they must also cultivate a culture where setbacks are seen as learning opportunities rather than crises.

Questions:

If I had the opportunity to speak with the author, I would ask:

  1. How should a PM manage their time effectively to ensure they focus on quality over quantity while meeting stakeholder expectations?
  2. How do you recommend PMs build resilience and maintain morale when dealing with missed deadlines or setbacks?
  3. Can you share specific strategies or examples of how PMs with different skill sets have successfully adapted to unique challenges in their roles?
  4. What advice would you give for creating a collaborative culture that avoids placing blame on individuals, especially in high-pressure situations?
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