Usability Report Findings
- Missing Back Buttons & Navigation Controls (Severe)
Some testers noted missing back buttons, especially during onboarding and coach selection.
Plan to Address: Ensure consistent back navigation across all pages.
- Lack of Clarity on Guided Stretch Selection (Severe)
Users were confused about what happens when they select a mode (Sitting, Standing, Floor) and expected to start a stretch immediately instead of navigating through additional steps. Users were also confused when opening the Guided Stretch page and being thrown into a stretch rather than seeing an overview first.
Plan to Address: Default to an information blurb instead of immediately starting a stretch. Explore making the selection more intuitive.
- Unclear Role & Value of Coaches (Severe)
Users liked the idea of animal coaches but didn’t feel connected to them or understand their impact beyond selection.
Plan to Address: Improve coach visibility throughout the app (e.g., coach-recommended stretches, more interactive personality cues, or coach-driven motivation messages).
- Friend Activity & Leaderboard Ambiguity (Moderate)
Users were unclear if the leaderboard tracked personal streaks, friend activity, or goal progress and didn’t know what rankings were based on.
Plan to Address: Clarify leaderboard metrics and ensure friend tracking is clearly labeled and intuitive.
- Users Wanted More Visual Clarity in Streak Tracking (Trivial)
The streak tracker reminded some users of period tracker apps and lacked strong visual clarity.
Plan to Address: Explore using icons, animations, or a progress bar for a more engaging streak display.
- Confusion on Stretch Routines & Timing (Trivial)
Some users didn’t know what each routine entailed before selecting it and were unsure if all stretches were the same length.
Plan to Address: Add brief descriptions or estimated times before starting a routine.
- Expectation of Video or More Engaging Stretch Guidance (Trivial)
Some testers expected a demonstration when starting a guided stretch.
Plan to Address: Add a simple animation or gif of each stretch for clarity without overwhelming the UI.
- Coach Bios Were Too Long (Trivial)
Testers found the coach bios overwhelming and too text-heavy.
Plan to Address: Shorten bios to be more concise and engaging.
