Team Moose Usability Report

Severe

Incomplete Flows

Issue: Not all of our buttons were clickable in our Figma prototype, and occasionally pressing the back button would lead to a screen from an entirely separate flow

Solution: Add a “Coming Soon” screen for features that have yet to be implemented, and use Figma conditionals to ensure users navigate between screens as desired. We will run thorough testing on a variety of different paths that the user could take to ensure comprehensiveness. 

 

Lack of Guidance

Issue: Without guidance from Team Moose, it is not clear what the app’s purpose is from the login flow.

Solution: Add instructional screens to the login flow to inform the user about our app’s purpose and what the fish and bowls represent. 

 

Bowl Purpose

Issue: Not clear what the purpose of bowls are.

Solution: Splash screen explaining the purpose of fish and bowls, and how they are related

 

Fish-Phone Number Association

Issue: Unclear that a fish is associated with a phone number

Solution: Create area in “Create a Fish” screen that allows input of phone number

 

No Holistic View of Bowls

Issue: Cannot view entire fish bowl and all of its contained fish

Solution: Add a “zoomed out” view of each bowl and make all the contained fish visible

 

Fish vs Bowl Flow

Issue: When adding a new fish from contacts, the create a fish flow interrupts the bowl creation flow. 

Solution: Add conditional headings to fish creation flow to show which bowl the fish is being created for

Moderate

Login vs Sign Up

Issue: Users only have the option to login even if they haven’t made an account

Solution: Create separate sign up and login flows to reduce confusion

 

Handling Large Bowls

Issue: Swiping through each fish in a bowl one at a time can be cumbersome in larger bowls. 

Solution: In future iterations, add the option to search for a particular fish in a bowl. For now, allow users to click a certain fish from the holistic view of the bowl that was discussed earlier. 

 

Trivial

Bowls View UI Preferences

Issue: Some users would have preferred to view all of their bowls at once, rather than having to scroll through and view them one at a time

Solution: Keep scroll view for now, and iterate if users continue to indicate preference for the other option 

Avatar

About the author