We tested our clickable prototype on three other students in class. Here are our top issues discovered:
- Some interactions seemed like they should be swipeable but were not (Severity: Trivial)
- Plan to address the issue: for the most part, these interactions were intended to be swipeable (onboarding, QOD, etc) but they were not prototyped as such on Figma. As our company moved forward, we will make sure to add this interactivity to the app.
- Some people did not get right away that they had to ask the question of the day to other people and thought they had to answer it themselves. (Severity: Severe)
- Plan to address the issue: firstly, we should make it more explicit during the onboarding process that the question is meant to be used in social settings and not only used for internal reflection. Additionally, to help with recognition, we might want to add some small text above the question saying something like “today’s question for your friends is…”
- Some icons are not entirely clear and not intuitive. For example, the pencil on the home page seems like it should represent some form of editing when in reality it is meant to represent logging. (Severity: Moderate)
- Plan to address the issue: given that we have so much whitespace to play with on the home page, we might want to add some text underneath each icon to flag their purpose.
- The muted word flow seems a little off. Starting from the fact that some people might not know what a muted word is and might be confused as to why the icon to represent muted words is a speaker with no volume. More importantly, some users might want faster reactions to trigger warnings and might not want nesting within the settings page. (Severity: Moderate)
- Plan to address the issue: we will first change the name of muted words to something like trigger warning and change the icon to be an exclamation mark or something representing “caution.” Additionally, we will add the functionality to be able to flag a question directly from the home page
- When filing a reflection for a question, it is not clear whether users should log what they think about the question or log their reflections on a conversation with someone else. (Severity: Trivial)
- Plan to address the issue: we can change the placeholder text in the reflection to read “Tell us about a conversation you had…” which would allow users to recognize they need to reflect on their experience asking a question as opposed to their experience reflecting individually.
- When looking for old reflections, the button showing all the reflections looks more like a tag than a button and is not intuitively clickable. (Severity: Trivial)
- Plan to address the issue: add a more direct and clear path to the old reflections in the home page
- Some users did not know what to expect when they saw their list of questions in the saved reflection page (Severity: Trivial)
- Plan to address the issue: we can show a highlight or a foreshadowing of the reflections for each question so users know what to expect when they click on the questions.
Thank you! Special thanks to all who tested our prototype 🙂
