Here is the link to our prototype:
https://cs177-doorman.vercel.app/
Participatory Roadmap
Here is our feature pool:
- Jira integration to receive tickets
- Okta integration to provide access to platforms
- Status tracking for tickets (submitted/received/pending/resolved)
- Detailed list of actions taken by human and AI for ticket (e.g. sending a message to requester’s supervisor)
- Create and deactivate accounts for IT admins
- Gather context from company docs
- Gather context from prior tickets
- Gather context from communication platforms (email, Teams, Slack)
- Autonomously reaching out to people via Slack
- Provide recommendations for access approval
- Security alerts for suspicious requests or anomaly detection
Here are the roadmap prioritasations that we got from our interviews:
We were surprised by the variety in answers for which features should be implemented soon – there were some features that consistently were categorised as soon or later so we have some direction on which features across all interviewees were deemed most crucial to build at this time.
Here are the slides we used when interviewing:
https://www.canva.com/design/DAHZtLUnpW8/O3EsdMDk20BVaO0piWueCA/edit
