Week 2 PSP: Three Ways Into a Market

Jira: Existing market, red ocean. Jira entered an established issue-tracking market in 2002, with competitors such as Bugzilla already filling up demand. Its founders built it after finding their existing tracker inadequate. Although initially aimed at developers, it has some serious influence over PMs because coordinating delivery is painful enough that teams will pay for a better shared tracking system. Winning meant outperforming familiar alternatives.

Linear: Resegmented market, red ocean. Linear pursued software teams frustrated by cumbersome tracking tools and overly customized workflows. The narrower customer segmentation makes it situated in a resegmented market. Its bet is such that PMs at these teams would value simplicity, responsiveness, and developer adoption enough to switch and accept a more opinionated workflow. Linear still competed for an existing tool budget, so differentiation didn’t make the ocean uncontested.

Productboard: New-market, blue ocean. Productboard framed a dedicated PM platform around deciding what to build and why. Its bet is such that PMs had a distinct, underserved need to connect customer evidence with prioritization, and that they would adopt and fund a separate system for it. That required creating demand and teaching a workflow, hence Productboard really solved an untouched problem, making it a blue ocean company.

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