Deploy AI Chatbot? Pulsepoint November 19, 2025 I think Weiss should pause the deployment of a customer-facing Gen AI salesbot and instead focus on deploying the technology internally to support her… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? November 19, 2025 I don’t think PulsePoint should immediately deploy a fully customer facing generative AI salesbot yet. I think the smarter move is to integrate AI… Continue Reading
Product Sense Pushups: Personalization Strategies – Customization vs. Automation – Ines November 19, 2025 Spotify uses personalization almost as it’s core feature in the sense that although you can always type for a specific artist, there are always… Continue Reading
Protected: Should We Deploy a Gen AI Salesbot? November 19, 2025 There is no excerpt because this is a protected post. Continue Reading
GenAI salesbot November 18, 2025 Choose “Augmentation” Over “Replacement” Jeannie Weiss is caught in an innovator’s trap: move too slow and get eaten by competitors, or move too fast… Continue Reading
Crisis Management November 18, 2025 Slack: Protecting Retention When I forced a connection loss, Slack didn’t delete my unsent message. It grayed it out with a “Tap to Retry”… Continue Reading
Dubious Orders November 18, 2025 Speaking up as an intern is terrifying because the power dynamic is so heavily skewed. When you push back, you are essentially questioning your… Continue Reading
Should PulsePoint Deploy a Gen-AI Salesbot Now Or Wait? November 18, 2025 PulsePoint’s dilemma is not really about technology – it’s about timing, trust, and strategy. After reading the case, I believe PulsePoint should adopt gen AI… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? November 18, 2025 Intro The issue Jeannie and her company face is only going to grow more common in the upcoming months and years. Like with any… Continue Reading
