Personalization Strategies Across Spotify, LinkedIn, and TikTok November 19, 2025 Personalization is now the engine behind retention and revenue growth, but each platform ties it to a different core metric. Spotify focuses on listening… Continue Reading
Should They Deploy a Gen AI Salesbot Now or Wait? November 19, 2025 After reading the case, I think the company should deploy the AI salesbot now, but only in a limited and carefully scoped way. The… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 19, 2025 Introduction In today’s world, a “one size fits all” business model can be detrimental to success. Every company aims to make you believe their… Continue Reading
Error Handling as a Retention Strategy November 19, 2025 Across Slack, Uber, and consumer banking apps, error handling isn’t just part of UX; it’s a revenue-protection strategy. Each product encounters different high-stakes failure… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 19, 2025 Spotify Spotify learns what users like, then fills their Home and mixes with similar songs. When the picks are good, users listen longer. Longer… Continue Reading
Personalization November 19, 2025 Spotify’s goal is listening time. By investing in mixing human curation with machine learning, they created franchises like Discover Weekly and Spotify Wrapped. Algorithms… Continue Reading
BUSINESS: Can One Business Unit Have Two Revenue Models? by aribarb November 19, 2025 Isolde’s Siiquent targeted hospitals and diagnostic labs operating under strict regulation and tight reimbursement structures. Predictably, this business gravitated toward a razor-blade model where… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? by aribarb November 19, 2025 Should PulsePoint deploy an AI chatbot now or wait? On one hand, the CEO, Jeannie, sees generative AI as an inflection point. Competitors that… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 19, 2025 Spotify A large part of Spotify’s personalization comes from the playlists and mixes they provide. These are based on songs, artists, and genres the… Continue Reading
