Product Sense Pushups: Purchase Intent — E-commerce Checkout December 3, 2025 With Amazon’s check out process, the shoppers’ information regarding payment, address, etc. are saved based on previous orders. Shoppers can view this summarized information… Continue Reading
Protected: Product Sense Pushups: Personalization Strategies — Customization vs. Automation December 2, 2025 There is no excerpt because this is a protected post. Continue Reading
Product Sense Pushups: Crisis Management — Error States and Recovery December 2, 2025 Cross-platform comparisons of error handling and recovery flows Slack (workplace retention) Errors in Slack can be bucketed into authentication errors (ie. SSO failures), sync/messaging… Continue Reading
Product Sense Pushups: Subscription Decisions — Paywall and Upgrade Flows December 2, 2025 Cross-company comparison of freemium conversion strategies Spotify (premium conversion) Spotify makes its free-to-paid path clear by keeping friction to the listening experience – ads,… Continue Reading
Protected: I Turned Off My Wifi to See What These Apps Would Do December 2, 2025 There is no excerpt because this is a protected post. Continue Reading
Product Sense Pushups: Personalization Strategies – Customization vs. Automation December 1, 2025 Spotify, LinkedIn, and TikTok all rely on personalization, but each one uses it to optimize a different core metric that drives its business. Spotify… Continue Reading
Follow Dubious Orders or Speak Up (Internship Ethics) – Response December 1, 2025 Reading “Follow Dubious Orders or Speak Up” made me think about certain difficult situations I have been in during my own internships in big… Continue Reading
Comparing the role of personalization December 1, 2025 Spotify Personalization is a core tenant of Spotify’s product offering. Inherently, the music we listen to and the artist we follow are deeply personal… Continue Reading
Gen AI Salesbot? December 1, 2025 Jeannie should not immediately green light the Gen AI salesbot. Instead, Jeannie should invest a reasonable amount into a lightweight pilot, testing the new… Continue Reading
