Product Sense Pushups: Personalization Strategies — Customization vs. Automation Due November 20, 2025 Spotify After I spent about an hour listening to a few specific artists, Spotify actually helped curate a playlist for me called “The Most… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? November 17, 2025 Should They Deploy an AI Chatbot Now or Wait? Based on PulsePoint’s situation, there are strong arguments on both sides. Launching a customer-facing chatbot… Continue Reading
CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) November 13, 2025 When faced with ethically ambiguous directives as an intern, you stand at a crossroad that defines both professional reputation and your personal integrity. Speaking… Continue Reading
Product Sense Pushups: Crisis Management — Error States and Recovery November 12, 2025 Slack Slack’s error handling balances user guidance and recovery, but with major gaps. The recovery flow is mainly limited to retry prompts and troubleshooting… Continue Reading
Product Sense Pushups: Subscription Decisions — Paywall and Upgrade Flows November 7, 2025 Spotify Spotify minimizes initial friction by allowing users to access nearly its full music library for free. The limitations (advertisements, skip limits, and lack… Continue Reading
Product Sense Pushups: Discovery Patterns — Search and Browse October 30, 2025 Netflix When I opened up Netflix, many of the recommended shows and movies filled my screen. I barely had to type in anything—the platform… Continue Reading
Farmlink Individual Reflection October 24, 2025 Working on the FarmLink challenge was a great experience studying design and systems thinking, and getting ready for the pitch was a real turning… Continue Reading
