Author: evhur

Should Jeannie Deploy a GenAI Salesbot Now—or Wait? Why Jeanie Should Wait Jeannie faces a classic innovator’s dilemma: move fast and risk alienating customers…

Why speaking up is difficult Speaking up to a boss is far more psychologically difficult than it seems, especially in cultures where deference to…

Slack Figure 1. Slack error message: message failed to send Errors on Slack include failed message sends, broken file uploads, or outage-level disruptions (Figure…

Spotify Compared to Figma and NYTimes, Spotify has a greater percentage of freemium users. This is because the company purposefully keeps ~60% of users…

Netflix Netflix relies on a recommendation-heavy model to keep users engaged for longer viewing sessions. Its algorithm considers factors like viewing history, ratings, and…

Introduction I was excited to work on Soup and Bread since most of my past experience has been in tech product management. This project…

Amazon Checkout Flow Figure 1. Amazon’s “Add to Cart” vs “Buy Now” buttons for faster checkout Amazon’s checkout flow focuses on checkout speed, prioritizing…

Instagram Onboarding Figure 1. Instagram onboarding Social apps like Instagram’s onboarding focus primarily on building a personalized user profile (e.g, username and profile picture)…

Isolde vs Emanuel’s Target Market Isolde from Siiquent targets the clinical diagnostics market such as hospitals and large diagnostic laboratories conducting gene-based medical testing—it…