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A Higher Common Sense

A Higher Common Sense

A place for Writings about Evidence-Based Design

  • CS 177 Human Centered Product Management
    • CS177 Human Centered Product Management Syllabus
      • Lecture 5B- Agile and Storymapping
    • Lecture 1A | Introduction to Human-Centered Product Management
      • What do you want from CS177
      • 1A Welcome to CS 177: Human-Centered Product Management 1
    • Lecture 1B | Human-Centered Product Management
      • 1B Strategy for Human-Centered Product Management
    • Lecture 2A | Human-Centered Product Management
    • Lecture 2B | Human-Centered Product Management
    • Lecture 3A – Markets & Tech Stack
    • Lecture 3B — Guest and Value Proposition
    • Lecture 4B – Participatory Roadmaps & Case Study
    • Lecture 5a– Agile, User Stories and User Story Mapping
  • CS247B Design for Behavior Change
    • 1A Introducing Design for Behavior Change
    • 1B Norms, Models, Brainstorm, Screeners
    • 2A Norms and Study Guide
    • 2B Ethics, Persuasion and B=MAT
    • 3A Secondary Research and Theories of Behavior Change
    • 3B Switch, Fraud,
  • Product Management Library
  • The How and Why of Sketchnotes
    • Glossary for Design Techniques

Category: CS177 Human Centered Product Management

Product Sense Pushups: Crisis Management — Error States and Recovery

November 13, 2025

Intro   There is perhaps no moment as consequential for an app’s success as its error handling. Left unchecked, errors can ruin a user’s…

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Product Sense Pushups: Crisis Management — Error States and Recovery – Daphne

November 12, 2025

Slack Error handling with Slack is often due to connectivity issues, during which they give a lot of troubleshooting tips! Since Slack is mostly…

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Product Sense Pushups: Crisis Management — Error States and Recovery

November 12, 2025

Slack Errors in Slack’s platforms are relatively low-risk. Since they charge per organization and not per message, losing a message doesn’t hurt their bottom…

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Error Handling Economics: Slack, Uber and Banking Apps Analysis

November 12, 2025

Slack: The Retention Tax Slack experiences a variety of errors: message delivery failures, channel deletions without any explanations, and search timeouts. On the business…

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Protected: Product Sense Pushups: Crisis Management — Error States and Recovery

November 12, 2025

There is no excerpt because this is a protected post.

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Protected: CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics)

November 12, 2025

There is no excerpt because this is a protected post.

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Case Study: Internship Ethics

November 12, 2025

This case study made me realize I’m much less sure about how I would act in this kind of situation. Before starting, I would’ve…

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CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) – Daphne

November 12, 2025

During my internships, especially at larger companies, I’ve always felt rather powerless. I worked for so long to get the internship, so the least…

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Dubious Orders

November 12, 2025

What is really at Risk When you speak up to a boss, especially as an intern, you gamble with your immediate figure. In the…

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