Lucky is pretty stuck in her ways of not going outside. Therefore, her photo-persona is defined by her habitual nature, comfort in being alone, but she wants to change. The journey map represents her short-lived commitment to changing her outdoor time propensity. I found it very difficult to put my interview into a persona, as I felt that it is so hard to boil this complex person into just a “persona”. It’s such a difficult question because generalization is something I avoid, but how do we design for communities/ people we want to serve without abstracting away details?
