Can One Business Unit Have Two Revenue Models? | Gracielly Abreu

Which markets do Isolde and Emanuel target respectively? How do their respective business/revenue models align with their markets?

Isolde, the head of Siiquent, targets the DNA-sequencing market, while Emanuel, the head of Teomik, focuses on research equipment. As discussed in the article, both units share a similar customer base and offer complementary products. Isolde compared her business model to that of razors, explaining that Siiquent generates more revenue from consumables (the blades) than from equipment (the razors). Teomik’s model focuses on equipment sales, as materials for their equipment are more widely available from other suppliers.Both revenue models emphasize addressing customer demands.

What are the pros and perils of “imposing the structure of a single revenue model” vs. “letting [the company] continue on its flexible way”?

The pro of a flexible business model is that it allows the company to quickly respond to customer needs and market trends. This adaptability leaves room for innovation, enhances competitiveness, and offers the flexibility needed to cater to a wide array of client needs. On the other side, a single revenue model provides consistency that will avoid customer confusion, unified efforts that improve efficiency and easier decision-making. Although the rigidity of a single revenue model increases the risk of failing to meet customer and market needs, a flexible revenue model risks inefficient resource usage, inconsistency and conflict.

Pretend that the CEO has decided the department heads must merge their divisions together. As a star PM assigned to mediate this interaction between department heads, how would you scaffold the discussion to ensure a fair merging process? Note: you are not asked to find a solution, but to find a viable process for finding a solution!

If I were a product manager in charge of mediating the merging process, I would begin by establishing common ground through highlighting shared goals and successes. This sets a tone of respect and mutual understanding. From there, we can transition into areas where differing perspectives may arise. By clearly defining our overarching goals, we can encourage everyone to focus on what best serves those objectives, rather than personal interests. Active listening would be key to guiding the conversation in a way that fosters empathy and promotes a deeper understanding of each other’s concerns. 

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