Internship Ethics
Speaking up at work always carries risk, especially when you are an intern. In the case study, Susan has to choose between her values and her job. If she speaks up, she risks losing the internship, being seen as difficult, and closing the door to a full-time return offer. That also means risking stability, income, and having to job hunt again. And job hunting is draining. It takes time, energy, and confidence. Most people avoid conflict because staying quiet feels easier in the moment. But accepting an ethically questionable task has its own cost. If she hides who she works for and it comes out later, it could hurt her reputation, her MBA program, and the company. And even if no one finds out, she still has to live with the feeling that she crossed a line. That is the part that stays with you. The HBR plan gives a simple way to move through the situation. First, acknowledge that speaking up feels scary. It goes against the instinct to keep your head down and do what you are told. But the discomfort is also a sign that the issue matters. Second, reduce the social threat. Instead of accusing her manager, Susan could frame the concern around shared risk. Something like: “I’m worried that not being clear about my role could reflect poorly on the company if someone notices.” Using “we” language keeps the tone respectful. Third, make a plan. She could write a short message to both managers. She could offer alternatives like reaching out to customers, analysts, or internal experts instead of pretending to be a student. Then she can decide what she will do if her concern is dismissed. Speaking up is hard. But staying silent teaches you the wrong lesson about what you are willing to trade away. This choice shapes not only the job, but the kind of professional you become.
