Product Sense Pushups: Personalization Strategies — Customization vs. Automation December 5, 2025 Spotify, LinkedIn, and TikTok all personalize the user experience, but each does it to support a different core metric. Spotify Spotify’s goal is to… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? November 18, 2025 No Gen-AI Salesbot If I were Jeannie, I would not launch a fully customer-facing gen-AI salesbot right now. The case makes it clear that… Continue Reading
CASE STUDY: Follow Dubious Orders or Speak Up November 13, 2025 Internship Ethics Speaking up at work always carries risk, especially when you are an intern. In the case study, Susan has to choose between… Continue Reading
Crisis Management — Error States and Recovery November 13, 2025 Slack Most Slack errors come from being offline or losing sync. When I cut my WiFi, Slack held my messages as drafts. I could… Continue Reading
FitPulse Assumption Testing November 11, 2025 Emma and Michelle’s Learning Card: Hybrid Pricing Model We believed that the monthly subscription cost + initial payment for the hardware is a feasible… Continue Reading
Subscription Decisions — Paywall and Upgrade Flows November 6, 2025 Spotify Spotify lets anyone stream music for free but interrupts with ads, limits skips, and removes offline playback. This setup works because users can… Continue Reading
Discovery Patterns — Search and Browse October 30, 2025 Netflix, YouTube, and Airbnb all help people “find stuff,” but the way they do it fits the kind of choice the user is making…. Continue Reading
FitPulse Final Group Blog Post October 28, 2025 Final Pitch Deck Submission Michelle’s Reflection Emma’s Reflection Jada’s Reflection Aryan’s Reflection Oliver’s Reflection Daniel’s Reflection Continue Reading
