BUSINESS: Should We Deploy a Gen AI Salesbot? November 30, 2025 I believe they are acting hastily. Their concern about falling behind is causing them to rush into deploying AI without fully considering the benefits… Continue Reading
Product Sense Pushups: Crisis Management — Error States and Recovery November 30, 2025 Slack: With the error messages presented in Slack, it’s not just a notification popping up, it’s basically walking you through the solution. Most of… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 30, 2025 Spotify: For Spotify, personalization really just makes people stay on the app way longer. They do this by curating super specific playlists made just… Continue Reading
CASE STUDY: Follow Dubious Orders or Speak Up (Internship Ethics) November 29, 2025 As the article mentioned, denying the requests of your superior when starting out definitely makes it seem as though you are difficult to work… Continue Reading
Product Sense Pushups: Subscription Decisions — Paywall and Upgrade Flows November 13, 2025 The NYTimes For the NYTimes, I feel like their whole strategy is making the first year almost unrealistically cheap so people just sign up… Continue Reading
Product Sense Pushups: Purchase Intent — E-commerce Checkout November 3, 2025 Amazon One thing I really like about Amazon is how you can keep items in your cart but still check out when you’re ready…. Continue Reading
Product Sense Pushups: Discovery Patterns — Search and Browse November 3, 2025 Netflix I share my Netflix account with my family, so I really appreciate the separate profiles and personalized algorithms for each user. Netflix’s homepage… Continue Reading
Product Sense Pushups: Onboarding October 23, 2025 Notion (Productivity) My favorite is Notion. It’s very customizable, with a collapsible sidebar but a clean default view that keeps things simple. The pre-made… Continue Reading
GreenPlate – Fadumo Jama’s Reflection October 23, 2025 Working on the Green Plate case study has been a fulfilling experience. I believe our team was pretty well-rounded, as we all came from… Continue Reading