Author: mdmattei

Spotify A large part of Spotify’s personalization comes from it’s shuffling and daylist mechanics. Searching for your daylist directly gives you music recommendations meant…

Should they deploy a AI chatbot now or wait? The risk: deploying an AI chatbot, as part of the article’s original vision, is a…

Slack Slack’s connection error is fairly helpful – it gives a path forward (restarting), makes suggestions for how your settings might be interfering with…

Speaking up to your boss Susan’s big risk is that her boss will receive her concerns poorly. She has been told by her manager…

Spotify Spotify understands that a number of users see the value in streaming unlimited music, but not to the extent that they would pay…

Netflix Netflix’s whole goal is to present the best matched content as immediately as possible to create as strong of a perceived value proposition…

Amazon: buy now was an immediate stand out. One click purchase definitely incentivized easily and quickly buying one thing. If you add to cart,…

Q: How can product managers effectively balance the desire to innovate and introduce new features with the need to address buyer resistance? What strategies…