Product Sense Pushups: Onboarding November 16, 2025 Product Onboarding Comparisons across Verticals We compared onboarding for three apps across various verticals: social (Instagram), productivity (Notion), finance (Venmo), identifying what information each… Continue Reading
How Spotify, LinkedIn, and TikTok Use Personalization to Drive Business Metrics November 16, 2025 Spotify: Personalization That Extends Listening Time Spotify’s entire retention strategy hinges on keeping users listening. Features like “Made for You” playlists, playing recommended songs… Continue Reading
Should PulsePoint Deploy a Gen AI Salesbot Now or Wait? November 16, 2025 The Strategic Crossroads PulsePoint stands at a pivotal inflection point. As CEO Jeannie Weiss returns from the Austin AI conference, she feels a renewed… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 15, 2025 Spotify (listening time) Spotify’s personalization investments hinge on listening time. It also has a 30-second rule where a stream only counts if a track… Continue Reading
BUSINESS: What should PulsePoint do? November 15, 2025 Core tensions between innovation and cost structure There’s a lot of tough considerations to make around this case study and whether or not an… Continue Reading
Protected: Crisis Management — Error States and Recovery November 15, 2025 There is no excerpt because this is a protected post. Continue Reading
Intern Ethics Case Study November 14, 2025 As Susan, I face a choice between two significant risks. If I speak up, my mentor Melinda warned I could be fired from an… Continue Reading
Phase 2 WORK: Milestone – The One-Pager — LinguaLeap November 14, 2025 LinguaLeap One-Pager Continue Reading
Error Handling November 14, 2025 Error handling is a critical design feature that directly protects a company’s core revenue stream by managing different business costs. For Slack, the priority… Continue Reading
