BUSINESS: Should We Deploy a Gen AI Salesbot? November 18, 2025 Intro The issue Jeannie and her company face is only going to grow more common in the upcoming months and years. Like with any… Continue Reading
Product Sense Pushups: Personalization Strategies — Customization vs. Automation November 18, 2025 Spotify uses personalization to increase listening time, its core business metric. They optimize the entire home page UI around user personalization, using phrasing like… Continue Reading
Phase 2 Milestone: Go-to-Market (GTM) Strategy – Soup and Bread (Team 3) November 18, 2025 Distribution Channels Soup and Bread will distribute its products via online, retail, and eventually B2B channels. Retail distribution will focus on attracting customers in… Continue Reading
Should We Deploy a Gen AI Salesbot? November 18, 2025 I think the question of whether or not to deploy a Gen AI Salesbot is a valid one especially now when it’s so common… Continue Reading
Should We Deploy a Gen AI Salesbot? November 18, 2025 Jeannie shouldn’t wait on gen AI—but she also shouldn’t deploy a fully autonomous, customer-facing salesbot tomorrow. Instead, she should green-light AI now in tightly… Continue Reading
Error States and Recovery: Comparing Slack, Uber, and banking apps November 18, 2025 Errors are inevitable—but how products handle them determines whether users churn, retry, or lose trust entirely. Comparing Slack, Uber, and major mobile banking apps… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? – Pratham Hombal November 18, 2025 Should They Wait? PulsePoint should not wait, but it also should not rush into the process blindly and launch a chatbot immediately. Rather, they… Continue Reading
How to Speak Up: from Susan’s Perspective November 18, 2025 When I think about what I’m risking by speaking up to Mr. Moon—or by going along with an ethically questionable request—the stakes feel impossibly… Continue Reading
Anthony Radke: BUSINESS: Should We Deploy a Gen AI Salesbot? November 18, 2025 Jeannie Weiss doesn’t need to choose between deploying AI now or waiting indefinitely. PulsePoint should adopt a human-in-the-loop approach that captures AI’s benefits while… Continue Reading
