Clickable Prototype
For our clickable prototype, we decided to use Figma because our team is well-versed in this tool and it lends itself well to mobile app prototyping. Using our sketchy screens, we fleshed out Figma screens for each of our core tasks:
- Onboarding
- Sending a compliment
- Viewing your compliment from the current day
- Reacting to a compliment
- Viewing your compliment archive (compliment from a previous day)
Find our clickable Figma prototype here.
Usability Script
Hello! Thank you for taking the time to run through our prototype.
Our team is working on building BeNice, an app that allows users to give compliments to their friends and receive compliments from their friends.
Before we get to testing, we have a few initial questions we’d like to ask you:
- What kind of mobile devices are you familiar with?
- What kind of social media applications do you use to connect with and talk to friends?
As you test our product, we’d like you to participate in the “talk aloud” process, where you mention out loud what you’re thinking and doing as you perform the various actions. There are no wrong answers; we are just trying to learn about how people interact with our app. So, as you go, please tell us what you’re thinking, what you expect to happen, and any surprises that occur.
For this scenario, imagine that you’ve just downloaded the mobile app, BeNice. You’re trying to figure out how to do different things with the app. You’re welcome to tap, swipe, or scroll anywhere on the screen.
Your first task is: Create a BeNice account.
Questions:
- [BEFORE FINISHING] After onboarding, what screen do you expect to land on?
- [AFTER FINISHING] Did the final landing page match your expectations?
Your second task is: Send a compliment to Amy with text and audio.
Questions:
- When attempting to see a compliment and being told to send a compliment first, how did you interpret this?
- How did you find the speed of this process?
Your third task is: Send a complement to Jasmine with text and attach a photo.
Questions:
- How did you find this process compared to the previous one of just sending text.
Your fourth task is: View your compliments from today.
Questions:
- When viewing your compliments from today, were you able to find all the relevant information you were looking for?
Your fifth task is: React to a compliment that Amy sent you.
Questions:
- Before you start, how would you want to react to this compliment?
- If you were to send a textual reaction, how do you think you would do that?
- If you were to send an emoji reaction, how do you think you would do that?
- After, when you are viewing a compliment with a text reaction, how did that make you feel?
Your sixth task: View your compliment archive from March 3rd.
Questions:
- Before you start, where would you guess your archived compliments would be stored?
- Now that you’ve found them, how did that process compare to finding your compliments from the current day?
- How does the Profile screen make you feel?
- How does the Profile screen compare to your expectations?
- After, when you were viewing your archived compliments, how did you feel compared to when you were viewing the compliments from the current day on the home screen?
That’s it! Thank you for participating in our usability test. We have a few follow-up questions we’d like to ask
- Do you have any feedback on our prototype?
- Was any task particularly challenging or confusing to complete?
- How did you feel when you were testing our prototype?
