General confusion about the book on the homescreen Moderate severity
People were generally a little confused about the book on the homescreen. Some could not tell it was clickable, while others wondered what the difference would be between clicking on the book and clicking on the “last entry” button.
We plan on clarifying what is clickable by highlighting clickable items (or adding shadow) and possibly adding more white space.
Unclear notification process severe severity
Every participant was confused during the notification set-up process. They weren’t sure whether they were being asked to set up the amount of times they would be notified in a day or a week, and others were weary of a dropdown menu on the notification screen, as it might mean the process is complicated.
We plan on changing the interface to make it similar to platforms like LettuceMeet which will show that the user can select windows in which they would like to go outside. We also plan on changing the notification page description to be more precise. It could be something like “highlight timeframes when you might be free to be outdoors by dragging your fingers on the table below”.
Upload Photo trivial severity
After a photo is uploaded, there is still an upload photo button that is green, which made some participants feel like they had to click it again to truly load it.
We plan on either changing the button color or the caption to something like “retake picture.”
Sticker Tab moderate severity
Some participants were confused about the sidebar pull-out for the sticker tab. One participant also noted that if they did not like the stickers, they would immediately stop using the app.
We plan on making it clearer where the stickers are by just having the tab opened.
Simplifying onboarding moderate severity
One of the participants said that the order in which things are shown for onboarding should show the most important things first, whereas another participant did not really read what was on the screens for onboarding at all. Due to these experiences, we realized we have to restructure our onboarding.
We will try to eliminate as many unnecessary screens as possible, and show the most important tasks first rather than settings. We will decrease the amount of text on the onboarding screens, especially in the tutorials. We will aim to have one sentence per screen. This could also be addressed by adjusting the homepage layout to make it more intuitive as one of the participants mentioned they felt it was “complex”. Making the add entry a button or making the progress bar clickable are some ideas to lessen the need for a lengthy onboarding tutorial.
Too many fonts trivial severity
Several participants said there were too many fonts used during the onboarding and account creation process, which can be overwhelming.
We plan on standardizing more of the fonts.
