Customization vs. Automation – Mathias Becerra November 18, 2025 Spotify: Your Wrap and “Made for You” Section Spotify has many ways to get users engaged, but most of the time, this involves getting… Continue Reading
Should We Deploy a Gen AI Salesbot? – Mathias Becerra November 18, 2025 After reading the HBR case study, I can see how big the excitement is around AI and how PulsePoint’s executives are eager to shift… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? November 18, 2025 Cutting Edge Deploying the AI chatbot immediately could revolutionize the company and put them on the offensive as desired. In the best case scenario,… Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? November 18, 2025 No Gen-AI Salesbot If I were Jeannie, I would not launch a fully customer-facing gen-AI salesbot right now. The case makes it clear that… Continue Reading
Gen AI salesbot November 17, 2025 As the case shows, rolling out an AI sales agent comes with a few concerns: hallucinations, lack of model control, data-privacy fears from enterprise… Continue Reading
Protected: BUSINESS: Should We Deploy a Gen AI Salesbot? November 17, 2025 There is no excerpt because this is a protected post. Continue Reading
BUSINESS: Should We Deploy a Gen AI Salesbot? November 17, 2025 At the company where I worked this summer, leadership began encouraging the engineering department to adopt a mentality of “vibe, then verify;” we were… Continue Reading
Product Sense Pushups: Discovery Patterns — Search and Browse November 17, 2025 How different platforms help users discover content Netflix (Recommendation-heavy discovery) Netflix provides users with a personalized viewing experience through its infamous recommendation algorithm, analyzing… Continue Reading
Product Sense Pushups: Purchase Intent — E-commerce Checkout November 17, 2025 Checkout flow designs per company Amazon (Speed-optimized checkout) Amazon’s checkout experience captures the speed of which the company prides itself on for its customers… Continue Reading